Frequently Asked Questions

When will I receive my order?

Baylar aims to dispatch your order in 3 business days but this may depend on the stock held we will give you the estimate once we receive your order request.


Do you offer warranty?

We offer a 2-year warranty for our BayCHIP USB Flash Drives. 

Why don’t you offer warranty for your Power Banks and Travel Mugs?

We would love to offer the same warranty offer for those product groups too. All batteries have a limited life cycle and replacing them would raise our prices significantly. Our Travel Mugs use high quality steel and they are very unlikely to get broken without external damage. 

If my order is faulty, what should I do?

If you have encountered any problem from our products, please get in touch with us and we will do our best to find solutions to any problems received. 

What is your returns policy?

All orders are final unless the products are broken during shipment. 

Mailing List
How can we help?

86-90 Paul Street, EC2A 4NE, London

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